Terms & Conditions
Effective Date: April 29, 2026
Please read these terms carefully before using TallyConnects. By using our software, you agree to these terms.
Our Recommendation: Always Try Before You Buy
Every account gets 500 free records. Use them to fully evaluate TallyConnects before purchasing any token package.
1. Acceptance of Terms
By registering, downloading, or using TallyConnects ("Software"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Software. These terms apply to all users — individual accountants, businesses, CA firms, and partners.
2. Description of Service
TallyConnects is a pay-per-use Excel Add-in software that enables users to import Excel and PDF data directly into TallyPrime. Features include voucher posting, AI validation, bank statement import, GST e-invoice support, and auto ledger creation. The Software operates via a token-based consumption model — no monthly subscription is required.
3. Free Trial — 500 Records
- Every new registered account receives 500 free import records (tokens) upon registration — no credit card required.
- The free trial has no time expiry. Your 500 free records remain available as long as your account is active.
- Free trial tokens cover Excel to Tally imports, AI Validation, and PDF to Tally imports at standard consumption rates.
- We strongly recommend using your free trial to fully evaluate the Software before purchasing any paid token package.
- If you experience any issues during the free trial, contact us at support@tallyconnects.in before purchasing.
4. Token Purchase & Usage
- Tokens are purchased on a pay-per-use basis with no expiry date.
- Token consumption rates: Excel to Tally — 0.20 token/record; AI Validation — 0.02 token/record; PDF to Tally — 0.30 token/record.
- Purchased tokens are non-transferable between accounts.
- Token balances are visible in your account dashboard at all times.
- Tokens have no expiry — unused tokens remain in your account indefinitely.
5. Refund Policy
5.1 Our Recommendation — Try Before You Buy
Every user receives 500 free records on registration. We strongly encourage all users to complete their evaluation using the free trial before purchasing. Refund requests that could have been addressed during the free trial phase may not be eligible.
5.2 Eligible Refund — 70% Refund Within 7 Days
If you purchase a token package and import fewer than 100 records within 7 days of purchase, you are eligible for a 70% refund of the invoice amount. To claim:
- Submit a refund request within 7 days of your purchase date.
- Your account usage must show fewer than 100 imported records post-purchase.
- Email support@tallyconnects.in with subject: 'Refund Request — [Order ID]'.
- Refunds are processed within 7–10 business days to the original payment method.
5.3 Non-Refundable Cases
Refunds will not be provided in the following situations:
- More than 7 days have passed since the purchase date.
- More than 100 records have been imported using the purchased tokens.
- The account violated these Terms & Conditions.
- Refund request is for a second or subsequent purchase from the same account.
- Technical issues caused by the user's own system, network, or Tally configuration.
5.4 Partial Refund Note
The 30% non-refundable portion covers payment gateway charges, administrative costs, and service provisioning. TallyConnects reserves the right to refuse refunds in cases of suspected abuse.
6. Permitted Use
- The Software is licensed for use on any computer where you are logged in with your account credentials.
- You may not resell, sublicense, or distribute the Software or your account access to third parties.
- The Software must only be used with TallyPrime installed on a compatible Windows system.
- You are responsible for the accuracy of data you import into Tally. TallyConnects provides validation tools but does not guarantee data accuracy.
- Multiple users in your organization may use the same account; however, concurrent logins from different locations may be restricted.
7. Data & Privacy
- TallyConnects does not store your financial or Tally data on its servers. Data is processed locally on your machine.
- Account information (name, email, phone) is stored securely and never sold to third parties.
- Usage analytics (token consumption, import counts) are stored to maintain your account balance.
- We may use anonymized, aggregated usage data to improve the Software.
- For full details, refer to our Privacy Policy.
8. Service Availability
TallyConnects strives for high availability but does not guarantee uninterrupted service. Scheduled maintenance, server updates, or third-party API dependencies (GST portal, SMS gateway) may occasionally cause downtime. We will notify users of planned maintenance via email or in-app notices where possible.
9. Intellectual Property
TallyConnects and all associated software, templates, documentation, and branding are the exclusive property of IRRIION TECHNOLOGIES. You may not copy, reverse-engineer, decompile, or create derivative works from the Software. TallyPrime and TallyPrime are registered trademarks of Tally Solutions Pvt. Ltd. — TallyConnects is an independent product and not affiliated with Tally Solutions.
10. Limitation of Liability
TallyConnects and IRRIION TECHNOLOGIES shall not be liable for any indirect, incidental, or consequential damages arising from use of the Software, including but not limited to data loss, incorrect Tally entries, or business disruption. Our maximum liability in any case shall not exceed the amount paid by you for the token package giving rise to the claim.
11. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be notified via email and posted on this page with an updated effective date. Continued use of the Software after changes constitutes acceptance of the revised terms.
12. Contact & Grievances
- Email: support@tallyconnects.in
- Website: www.tallyconnects.com
- For refund requests, use subject: 'Refund Request — [Order ID]'
- For disputes, email: support@tallyconnects.in with full details
- Governing Law: These terms are governed by the laws of India. Disputes are subject to the jurisdiction of courts in India.
📋 Refund Summary
| Scenario | Eligible? | Refund |
|---|---|---|
| Purchased but imported <100 records within 7 days | ✓ Yes | 70% of invoice amount |
| Imported 100+ records | ✗ No | Not eligible |
| Refund request after 7 days | ✗ No | Not eligible |
| Second or subsequent purchase | ✗ No | Not eligible |
| Free trial (500 records) exhausted | — N/A | Free, no refund needed |
To request a refund: email support@tallyconnects.in with subject Refund Request — [Order ID]